SSMP is honoured to have invited Nestlé Products Sdn. Bhd., a well-known company in ice-cream production to conduct a talk about ice-cream processing, thanks to Ms Ong Ai Ling, PMSSMP’s Exco of Relations and Diplomatics. It was held in SSMP’s seminar room from 2 - 4 pm and the speakers were Mr Tony Chan—Regional Sales and Distributor Manager of the Sabah Branch, and Mr Freddie Yii—Site Manager of the Kuching Branch. Our lecturers and students attended the talk with much anticipation of how ice-cream is processed in Nestlé.
The talk started off by Mr Tony Chan giving a general perspective on ice-cream and the various ice-cream products that Nestlé once produced and are currently producing. He talked about the history of ice-cream and the types of ice-cream, and then went on to the composition, sensory evaluation and quality control of the Nestlé ice-cream. It was interesting to know that the word “Drumstick” is copyrighted and only used by Nestlé’s ice-cream. His talk warmed up the crowd for the more technical stuff to be presented next.
The next speaker was Mr Freddie Yii, who introduced to the audience an overview of Nestlé’s factories. He then gave a brief explanation on each and every process in ice-cream processing. It included the type of machines used and its quality control methods from the preparation of materials to the dispatch of final products to the various outlets around Malaysia. He explained the condition called heat shock which happens to ice-creams without proper temperature control. He also shared with us the different consumer attitudes when purchasing an ice-cream. Every detail from handling of materials to processing to distribution must be inspected to ensure the quality of the ice-cream produced.
The talk ended with a Q&A session and the audiences were treated to a new edition of Nestlé’s Drumsticks “Retro” and “Techno”. Talks like this is beneficial to SSMP students as an exposure to the food industry and job opportunities available. It is hoped that more talks can be organised in the future.
The team which made this talk a success. Lead by Ms Ong Ai Ling, Exco of Relations and Diplomatics. (Far left)
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